Sending School-Wide Announcements & Notices
Create and distribute announcements to parents, staff, and students via in-app, SMS, and email.
Sending School-Wide Announcements & Notices
TL;DR: Create an announcement, choose your audience (all, specific classes, staff only), and publish via in-app notification, SMS, or email. Parents see it instantly on their portal.
Creating an Announcement
- Go to Communication → Announcements → + New.
- Fill in:
- Title — Clear, descriptive headline
- Body — Details (supports rich text formatting)
- Attachments — PDFs, images (optional)
- Priority — Normal, Important, Urgent
Choosing Your Audience
| Audience | Who Receives |
|---|---|
| All | Every parent, student, and staff member |
| Parents Only | All parents |
| Staff Only | All teaching and non-teaching staff |
| Specific Classes | Parents and students of selected classes |
| Specific Groups | Custom groups (e.g., bus riders, hostel students) |
Delivery Channels
Choose one or more:
- In-App (free) — Appears in the portal notification bell and announcement feed
- Push Notification (free) — Pop-up on PWA-installed devices
- SMS (paid) — Direct text to phone numbers
- Email (free) — Sent to registered email addresses
Scheduling
Send immediately or schedule for later:
- Toggle "Schedule" when creating.
- Set date and time.
- The announcement publishes automatically at the scheduled time.
Tracking
After publishing:
- Go to Communication → Announcements → [Announcement].
- View:
- Delivery Status — Sent / Delivered / Failed
- Read Count — How many opened it
- SMS Delivery — Delivered / Pending / Failed
- Email Opens — Open rate percentage
Templates
Save time with announcement templates:
- Go to Communication → Templates → Announcements.
- Create templates for recurring announcements:
- Holiday notice
- PTM reminder
- Exam schedule
- Fee due reminder
- Event invitation
Troubleshooting
Q: Announcement didn't reach some parents. A: Check if those parents have registered on the portal. Unregistered parents only receive SMS/email (not in-app).
Q: Can parents reply to an announcement? A: Announcements are one-way broadcasts. For two-way communication, use Direct Messaging.
Q: Can I edit an announcement after publishing? A: Yes. Go to the announcement and click Edit. Updated content is reflected immediately. A "Modified" badge appears.
Need to send a circular with attachments? See Circular Management.